A Med-IQ Risk Management Development Program
Overview
Each practice setting has its own unique educational needs for onboarding new risk professionals and providing continuous learning opportunities for their existing team. With Med-IQ’s Comprehensive Risk Management Development program, leaders can flatten the learning curve and ensure that their team has the requisite knowledge to perform successfully!
“I am very impressed with the Comprehensive Risk Management Development Program. What sets it apart is its extraordinary capacity to unite numerous risk professionals across our insured facilities, providing them with pertinent risk management education while fostering invaluable networking opportunities. The combination of affordability, accessibility, and real-world applicability renders this platform a true game changer. It’s not just a program; it has the potential to redefine the landscape of risk management education.”
– Angie Merrell, RN, CPHRM, CHSP, Vice President, Risk Management, Texas Hospital Insurance Exchange
Series Summary
Both new and experienced risk professionals will deepen their knowledge and strengthen their skills with videos, case studies, and interactive activities. This educational modality promotes self-directed learning and offers healthcare professionals opportunities for practicing skills, reflecting, and sharing resources.
Session(s) Available for Registration
Courses are available for 9 months and are self-paced (ie, learners can start and stop courses at any time.)
Spring 2025: Begins May 1, 2025
Fall 2025: Begins September 1, 2025
Courses in This Series
Access a suite of 17 risk management courses that provide CE credits and are designed for practice managers, risk professionals, and other interested members of the healthcare team.
INTRODUCTION TO RISK MANAGEMENT
Gain an understanding of the history of risk management and the responsibilities expected of a risk manager. Review each step of the risk management process and discuss the differences between traditional and enterprise risk management (ERM).
CULTURE OF SAFETY
Building a culture of safety is essential for organizations on their journey to high reliability. This course examines frameworks and characteristics of a safety culture and provides examples of the practical application of high-reliability concepts to healthcare settings. In addition, this course takes a closer look at error causation and response and helps learners differentiate between a punitive culture and a just culture.
EMERGENCY DEPARTMENT RISK MANAGEMENT
Certain aspects of emergency department care areas inherently increase risk. Examine these risk exposures by following the typical course of care a patient receives in the emergency department. Learn methods to evaluate, analyze, and mitigate risk in this setting.
HEALTHCARE OCCUPATIONAL RISK
Environmental safety management programs need to extend beyond traditional concerns to address a variety of ever-expanding health and hazard risk factors. Discover methods for identifying and analyzing actual and potential environmental safety hazards, plan to abate or control the hazards, and evaluate the effectiveness of the actions taken. Explore healthcare occupational risks from multiple angles, and identify mitigation strategies.
KEY LAWS AND REGULATIONS IN HEALTHCARE
Explore laws and regulations in healthcare using an ERM framework. Consider how the case studies presented demonstrate real-world outcomes of the laws and regulations that risk management professionals may routinely encounter.
OCCURENCE MANAGEMENT
Something unintended occurred. Now what? Discover why time is of the essence when responding to a patient-harm event, and explore immediate and short-term response strategies to support a comprehensive event analysis.
PERIOPERATIVE RISK MANAGEMENT
Take a deep dive into risk management in the busy, fast-paced area of perioperative care, which poses significant risk to both patients and clinicians. Discuss specific risks unique to this setting, including factors related to the care environment, equipment, major adverse events, communication, and more. Gain methods to evaluate, analyze, and mitigate risk within this area.
RISK FINANCING
When losses are unexpected or catastrophic, they can significantly impact an organization’s ability to function normally. Discover how the risk finance process serves as a key way to manage the risk of loss, and learn to evaluate various approaches to financial loss.
SAFETY AND SECURITY
The healthcare setting has unique safety and security risks. An astute risk manager understands these unique risks and develops a mitigation plan. Delve into safety and security topics, including developing a safety plan, identifying security risks in high-risk clinical areas, and preparing for emergencies.
BEHAVIORAL HEALTH RISK MANAGEMENT
Healthcare facilities have many challenges and associated risks related to providing behavioral health services. Examples of these risks include patient suicide or self-harm, elopement, substance use, and violence. This course describes methods for identifying and mitigating risk in the behavioral health setting.
DISCLOSURE AND APOLOGY
Despite your best efforts to provide safe care, unanticipated situations arise. Disclosure of these outcomes is required in many jurisdictions and is often the best way to preserve patient trust. Explore valuable tools that can help you skillfully navigate these difficult conversations. Gain the confidence to communicate compassionately and effectively in these challenging situations.
ENTERPRISE RISK MANAGEMENT
Today’s risk manager must anticipate and proactively mitigate the many risks that healthcare organizations face. Learn about the framework needed to integrate an ERM approach at your organization. Discuss traditional risk management versus the ERM approach, and identify methods for mitigating risk across the 8 ERM domains.
INTERFACE WITH HOSPITAL GOVERNANCE
In many healthcare settings, risk management is accountable for compiling key data and preparing executive reports for senior leaders and governing bodies. Examine the relationship between risk management and the governing body, and identify the importance of risk management’s role in clinician credentialing, privileging, and evaluation.
LEGAL AND REGULATORY UNDERPINNINGS FOR THE RISK MANAGER
A basic understanding of the legal and regulatory systems is essential knowledge for risk managers. Learn about these frameworks, as well as the lifecycle of legal and regulatory violations specific to the risk manager.
PERINATAL RISK MANAGEMENT
The perinatal setting is unique when it comes to risk management. The predictable unpredictability of childbirth, mother/baby patient care responsibilities, and distinct security threats are all contributing factors to this uniqueness. Gain knowledge about the methods of risk identification and mitigation through the perinatal episode of care.
RISK ANALYSIS
Explore risk analysis methods through a quality improvement lens. Identify improvement opportunities through the FMEA and RCA processes, and develop actionable and sustainable improvement plans. Enhance your knowledge about change management, process mapping, prioritizing risk, and more.
RISK IDENTIFICATION
The first step of the risk management process is risk identification. Become familiar with proactive and retroactive methods of risk identification, as well as common barriers to event reporting and strategies to overcome them.
Pricing
Med-IQ’s Risk Management Development Programs deliver clinical risk education to healthcare providers in a targeted, customized, and easy-to-access format. It is not a “one size fits all” approach.
The cost of this program is $1,500 and includes access to collaborative sessions with peer groups led by industry experts, videos, case studies, and interactive activities delivered via a platform ideal for asynchronous, blended learning.
Interested in collaborating further to design a customized program specific to your organizational needs?
Contact us about a “custom cohort” at RMDPhelp@med-iq.com.
Expert Faculty
Robin is the Manager of Quality, Risk & Patient Safety at Med-IQ. Robin earned her Bachelor of Science in Nursing from the University of Texas in Austin and Master of Science in Nursing Education from the State University of New York Institute of Technology.
Robin holds certifications in simulation education and patient safety. She has presented at national and regional risk, patient safety, and simulation conferences and has developed custom client content on topics including clinical debriefing, care transitions, workplace violence, diagnostic accuracy, transgender healthcare, curriculum design, and change management; in addition, she has served as contributing author of ASHRM’s Failure Mode & Effects Analysis (FMEA) Playbook. Most recently, she designed a hybrid workshop on facilitating effective root cause analysis through a human factors lens.
Kathy is the Associate Director of Education and Quality at Med-IQ. In her current role, she oversees more than 1,000 accredited educational activities each year, ensuring compliance with accreditation standards and educational quality.
Kathy has been a registered nurse for more than 36 years, with experience in the emergency department, critical care, and continuing medical education areas. She earned her Bachelor of Science in Nursing from Michigan State University and Master of Science in Nursing from Western Governors’ University. Kathy has presented nationally at the AACN’s National Teaching Institute and Critical Care Exposition, the Alliance annual conference, and the ASHRM annual conference. She is a former President of the Michigan Society of Healthcare Risk Management’s Board of Directors.
Janelle joined Coverys as a risk consultant in 2002 and supports Med-IQ as the facilitator for the suite of risk and infection prevention collaboration sessions. Janelle is an engaging and highly skilled educator who excels at maximizing educational interaction.
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